General info

toolkit banner

Preventative Tips:

  • Wash your hands regularly with soap or an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a flexed elbow or a tissue, then throw the tissue in the bin.
  • Clean and disinfect frequently touched objects and surfaces.


  • Cough
  • Fever
  • Sore throat
  • Shortness of breath


For COVID-19 Relief and Support Options (courtesy of Schindlers Attorneys)

CLICK HERE to download the PDF


Joburg City Parks: CLOSED

Parks and Nature Reserves remain closed. This includes Delta Park and any park even without fencing.

Notices advising park users that facilities are closed are being put up in parks and nature reserves and where possible play and outdoor fitness equipment will be cordoned off with danger tape. Residents who are illegally accessing facilities that are not fenced, are reminded that they are transgressing regulations promulgated as part of the Disaster Management Action and that they could be fined.

Grass cutting and tree issues will be suspended for the entire period, however employees will be on standby to attend to any fallen trees.



Still operating but stay in touch with the City or your Cllr to see if there are changes to the schedule or frequency.

  • Please sanitise the handle of the bin BEFORE you take it out. This is to help protect the workers from infection.
  • Please sanitise the handle BEFORE you bring it in. The workers touch approximately 2000 bins a day, making them a possible coronavirus hotspot.
  • As well-meaning as it may be, you are encouraged NOT to leave a tin of food or bar of soap etc. on your bin as a thank you or to assist the workers. The City has cited the possible spread of the virus through this gesture.


Recycling and Garden Refuse Depots:

Many are still operational but you can keep checking.

  • Recycling depot at “Ferndale on Republic” (old Brightwater Commons) – CLOSED
  • Pikitup Garden and Recycling site in Parkhurst / Greenside – OPEN. (0860 562 874)
  • Bryanston Garden site – CLOSED
  • You can Google 'COJ recycling and garden refuse sites' which will give you more sites but CHECK if they’re open. Do not take the Operational Hours to be factual at this point


Social Grants:

You can still collect your grant during the lockdown.

To try and stop the spread of the coronavirus, SASSA is helping people avoid crowds.

Payment will be as follows:

30 and 31 March: Old Age and Disability grants will be paid. This is ahead of the rest of the grants so that the elderly and those with a disability don’t have to stand in long queues. Less people will then have to queue at grant payment centres later (SAPO, Postbank, Merchants, commercial banks, pay points, etc.).

1 April onwards: Child Support, Foster Care, War Veterans and other grants will be paid.

If you are able to wait a bit longer before you collect your grant, please do, so you can protect yourself and others from the coronavirus. (Grants are in your account for at least three months from the date of payment.)

Carry your ID and your SASSA card or bank card (for those who do not use the SASSA card).

From Monday, 30 March to Friday, 3 April, buses and taxis can run from 05h00-20h00 (more information to follow).

Please contact: Toll-free number: 0800 60 10 11  Postbank: 0800 53 54 55  Email:


Social Distancing:

social distancing

Social distancing guidelines


  • Keep at least 1.5 – 2metres away from others if out of the house.
  • Do not leave your house unless it’s essential.
  • Do not attend school or classes as of Wednesday, 18 March until further notice.
  • Do not attend gatherings
  • Keep your house as clean as possible and disinfect utensils, surfaces, floors and furniture.
  • Avoid using the same utensils and bathroom facilities as a sick person.
  • Make sure you disinfect your bathroom area as droplets can be transmitted
  • Open windows and doors to let fresh air inside at all times.
  • Check on your loved ones through social media and your smartphone.
  • Cancel any playdates and playground time for the kids.
  • Image-1
  • Image-14
  • Image-7
  • Image-11
  • Image-10
  • Image-3
  • Image-15
  • Image-17
  • Image-16
  • Image-5
  • Image-8
  • Image-9
  • Image-6
  • Image-4
  • Image-18
  • Image-2
  • Image-12
  • Image-13